AI Reply Generation
Thoughtful replies in your brand voice, in seconds.
Every review deserves a reply, and Google explicitly favors businesses that respond. The problem is writing them. Drafting a thoughtful answer to a two-star complaint at 9pm is exactly the task that gets pushed to next week forever.
Your brand voice
Tuned to how your business talks, not a generic template.
Review-aware
Responds to what was actually said, including specifics.
You stay in control
Every draft is yours to edit before it posts.
Faster response times
Reply the same day instead of next month.
Drafts tuned to the review
The AI reads the review, the rating, and what your business actually does, then writes a reply in your voice. You read it, change a word if you want, and post.
It never sounds like a template. A five-star review about a specific technician gets a reply that mentions the work, not a generic thank you pasted twenty times in a row.
Negative reviews handled well
Bad reviews are where most businesses do real damage to themselves. Defensive replies get screenshotted. The AI drafts calm, professional, non-defensive responses that acknowledge the issue and move the conversation offline.
Future customers read those replies. Handling one complaint gracefully often does more for you than three more five-star reviews.
The benefit compounds
A wall of thoughtful owner replies tells prospects you actually care and softens the impact of the occasional bad review.
It also adds keyword-rich, location-relevant text to your profile, which helps you show up in local search for the services you want to be found for.
Common questions
Do replies post automatically?
Only if you want them to. By default you approve every reply before it goes live.
Will it sound robotic?
No. Replies are written from your brand profile and reference the specifics of each review.
Can it handle angry reviews?
Yes, and that is where it helps most. Drafts stay calm and professional and invite the customer to continue offline.
Explore the rest of the platform
Review widgets
Live customer reviews on every page that matters.
Email and SMS review requests
Ask every customer, at the moment they are happiest.
Multi-platform review management
Every review from every site, in one place.
Social sharing and syndication
Turn five-star reviews into scroll-stopping posts.
Local SEO review pages
A branded page built to rank for your name and your city.
Ready to put this to work?
Tell us about your business and we will show you what your review page and review flow would look like.